Refund policy

Buyers shall not return Products without Seller’s prior written consent. Seller reserves the right to inspect Products at Purchaser’s site and/or require disposal instead of return. All returns must be in compliance with Seller’s instructions and may be subject to a 20% restocking fee.

Certain Products (e.g. diagnostic reagents; refrigerated or frozen products; custom Products or special orders) may not be returned under any circumstances. Title to returned Products shall transfer to Seller upon acceptance at the facility designated by Seller. Any returned Products must be in their original packaging with the original label affixed, and unaltered in form and content.

To initiate a return, email orders@achemtek.com. Seller shall review Buyer's request. If approved, Buyer shall receive a return confirmation email containing the return label . After receiving the return confirmation email, Buyer will have 14 days to return the products. Any late returns will not be accepted.